Privacy Policy for Retrocraft
Effective Date: 22 September 2024
Retrocraft (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www,retrocraft.co.za and use our services, including any mobile applications and related services (collectively, the “Services”).
By accessing or using our Services, you consent to the collection and use of your personal information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal information from you in a variety of ways, including when you visit our site, register on the site, place an order, subscribe to the newsletter, or interact with us in other ways.
1.1 Personal Information:
While using our Services, you may be asked to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (for purchases)
- Any other information you voluntarily provide
1.2 Non-Personal Information:
We may also collect non-personal identification information whenever you interact with our Services. This data may include the browser name, the type of computer, and technical information about your means of connection to our Services, such as the operating system and Internet service providers used.
1.3 Cookies and Tracking Technologies:
Our Services may use "cookies" to enhance the user experience. You can choose to set your web browser to refuse cookies, but this may prevent you from taking full advantage of our Services.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide, operate, and maintain our Services
- To process your transactions and send you related information
- To communicate with you, including sending you updates and marketing communications
- To improve our Services and develop new products, services, and features
- To monitor and analyze usage and trends to improve your experience
- To detect, prevent, and address technical issues or fraudulent activities
- To comply with legal obligations and protect our rights
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
4. Third-Party Services
Our Services may contain links to third-party websites and services. We do not control these third-party sites, and we encourage you to review their privacy policies, as we are not responsible for their content or practices.
5. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- The right to access, correct, or delete your personal information.
- The right to object to or restrict the processing of your personal information.
- The right to data portability.
- The right to withdraw consent at any time where we rely on your consent to process your personal information.
To exercise any of these rights, please contact us using the information below.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy